Exchanges and returns
At Amoda, you can try before paying. If you do not like it at the point, do not take it and do not pay.
Most important
Before paying, you can see, touch and try the items. If it does not fit, does not look good, or you do not like it, simply refuse it at the point.
Rules after purchase
7-day window
After taking the item, you can request an exchange or return within 7 days.
Unused item
The item must be unused, in original condition, with tags, packaging and accessories.
Items we cannot accept
We do not accept returns for underwear, personal hygiene items, Final Sale products, used, damaged or altered items.
Refund
If the return is approved, the amount will be refunded according to the method used at the point. Normal processing time is 5 to 10 business days.
Wrong or defective item
If you receive a wrong or defective item, contact us within 24 hours after pickup and send photos.
How to request exchange or return
Contact us and provide your selection number. Our team will guide you through the next steps.